Skip to main content

Job Description for Night Auditor in hotels

Job Description for Night Auditor in hotels
JOB DESCRIPTION: NIGHT AUDITOR
REPORTS TO: Front Office Manager or Accounting department
POSITION SUMMARY:
Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by front desk cashier and agents. Monitors the current status of coupon, Discount, and other promotional programs. 
Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Run End of day process / Night audit process on the Property management software.
DUTIES AND RESPONSIBILITIES:
1.      Posts room charges and taxes to guest accounts.
2.      Processes guest charges voucher and credit card vouchers.
3.      Posts guest charge purchase transactions not posted by the front office cashier.
4.      Transfer charges and deposits to master accounts.
5.      Verifies all account postings and balances.
6.      Monitors the current status of coupon, discount, and other promotional programs.
7.      Tracks room revenues, occupancy percentages, and other front office statistics.
8.      Prepares a summary of cash, check, and credit card activities.
9.      Summarizes results of operations for management.
10.  Prepare of End of day procedure.
11.  Run end of day process in property management software (PMS).
12.  Understand principles of auditing, balancing, and closing out accounts.
13.  Knows how to operate PMS, typewriters, and other front office equipments.
14.  Understand and knows how to perform check-in and check-out procedures.
PREREQUISITES:
Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel.
Experience: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.



Comments

Popular posts from this blog

Types of Rate Codes used in hotels

Types of Rate Codes used in hotels Hotels will always have more than one room rate code category for each room type in the hotel. Room rates categories generally correspond to types of rooms available to sell in the hotel ( Eg: Suite, Deluxe, Premiere, Studio, Pent house etc. ). Room Rates and rate codes may also vary according to the available room features such as room size, location, view, furnishing, décors etc and also with competitors pricing. Below are some of the standard Room Rates and Rate codes used in hospitality industry: Rack Rate:   Is the Standard rate or Published tariff defined by the hotel management for a particular room category / type. This is generally printed on the tariff sheet of the hotel and these details are also submitted to the local government authorities for hotel licensing and in some countries for Gov. tax compliance .  In other word's these rates are always without any sorts of discounts. Corporate or Comm...

How to Handle VIP and VVIP arrivals in hotels

How to Handle VIP and VVIP arrivals in hotels Who is a VIP guest ? Criteria for Categorizing guests as a VIP may differ from hotel to hotel, below are few examples for the same: VIP:  Decision Makers of Companies, Travel Agents, Honeymoon couples, A guest who had a bad experience on his last visit, Journalists, Event Planners, GM or Unit head of Companies etc. VVIP:  Board of Directors, Owners, Partners, Celebrities, Loyalty members, Head of States or countries, Senior Government officials etc. Preparation for a VIP and VVIP arrival starts right from the reservation stage, All department must coordinate effectively and carefully controlled to have a effective VIP procedure. A VIP status is often approved by the General Manager, Rooms Director/Director of Operations, or Director of Sales. Because all VIP's guests are pre-registered, the person approving the VIP status also assumes responsibility for the guests credit status. ·       ...

Night Audit / End of Day process in Hotels

Night Audit / End of Day process in Hotels T he Front office Audit is usually referred as Night Audit because hotels generally perform it during the late evening hours. Before the implementation of automated front office systems, The most convenient time to perform the audit was during the late evening and early morning hours, This helps the front office personal to work with minimal interruption and also most of the hotel outlets and revenue centres are closed during this time. The audit is a daily review of guest account transactions recorded against revenue centre transactions. The routine helps guarantee the accuracy, reliability and thoroughness of front office accounting. Night audit is generally comprised with the below functions: Shift Commencement: ·          Taking the shift handover from the evening shift. ·          Counting and tallying the cash float. ·     ...