Top 10 Dialogues for Front office

Top 10 Dialogues for Front office:

1) Thank you for calling ( Hotel Name ), How may I help you?

2) Front Desk This is ( GS Name) Speaking, How may I help you?

3) Thank you for calling hotel ( Hotel name ), Have a nice evening!

4) Thank you for staying with us, Have a nice journey.

5) Allow me to transfer your call!

6) I Will be glad to give you a wake up call at 0600hrs. ( Guest Name).

7) I Have taken down your request for Airport Transfer, you car would be ready at 00715hrs.

8) May I put you on hold while I check your request for Late departure.

9) Hello Mr.David, Mr.Kevin is on the line would you want me to connect the call.

10) Good Morning Mr. Max this is ( Name ) from Front desk, you car for airpot drop is ready. Should I sent someone to collect your luggage.

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Front Office Training Manual

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